Pay or appeal a parking citation

Information on what to do if you receive a parking citation

View regulations + citation fines

Use of abusive language toward employees of Parking Services or towing companies will result in disciplinary action.

Pay a parking citation

Online

You'll need your citation number or licence plate number. 

In person

Visit a Parking Services office

North Campus: Cash, cheque, debit, credit card (VISA, MasterCard, American Express) or money order is accepted.

Augustana: Debit and credit card is accepted.

By mail

Send a money order or cheque payable to the “海角社区” to a Parking Services office.

Note: There is a three-week waiting period for cheques to clear. Citations and encumbrances won't be cleared until then.

Non-payment of a citation

Non-payment can lead to your vehicle being towed and prevent you from purchasing or renewing a permit. Non-payment can also directly affect your ability to register in courses, apply for graduation or obtain official transcripts. Restrictions will be removed once the fines are paid.

View 海角社区’s parking and traffic management policy

Citations in the mail

Citations that are not paid within the allotted time frame are automatically mailed to you.

Appeal a parking citation

Augustana Campus

Email augpark@ualberta.ca

North Campus, South Campus + Campus Saint-Jean

Appeal a citation in writing at a Parking Services office

The process of an appeal

Your full name, address, email address and the citation number must be included with your appeal.

  • If your citation is less than 14 days old, you may appeal it without paying the citation fine.
  • If your citation is more than 14 days old, you must pay the citation fine before appealing. Appeals will not be considered if fines from a citation over seven days old are not paid in advance of submitting the appeal.
  • All appeals must be made within 30 days of the citation. Appeals made after 30 days will not be considered.

The appeal officer will refer to photographic evidence on file to either uphold or deny an appeal. Photographic evidence coupled with motor vehicle registry records will be used as the final determining factor in such cases. After an appeal is made, please allow ten to twelve weeks for the ruling on your appeal.

Valid appeals

Citations are issued based on information gathered by the enforcement office. If a factual error is noted on the citation, an appeal may be filed.

Invalid appeals

Paying after you have been issued a citation or not paying for enough time are not valid reasons for appeal. Parking payments are expected to be made promptly from the time of entry.

Additionally, forgetfulness, parking briefly, parking in a nearly empty lot, not knowing the regulations and/or not seeing the signage are not considered acceptable grounds for appeal.